Privacy policy

Last updated: 24 October 2022
Our Privacy Policy describes how we collect, use, and share personal information about our users on the Minto website and the subdomains of (the "Site"). We respect and protect your privacy. If you use the Site, you are legally bound by this Privacy Policy.
"We", "us" and "our" in this Privacy Policy refer to Minto Lab DMCC, a company registered and headquartered in Dubai, UAE. Please use the contact details provided below if you have any questions about this Privacy Policy.

Processing of data on the Site

Cookie files and emails

In accordance with the Terms of Service, we use and collect cookie files, as well as email addresses, to identify and document the journey a user has taken through our products, as well as his or her historical use of the Site and Services. These user journeys and historical usage may be grouped and analyzed in order to improve the user experience of our products. Also, this information is used by us to facilitate individual access to the Site and Services, to communicate with individuals regarding their use of the Services, and in other ways relating to individual use of the Site and Services.
As a legal basis for this processing, we rely on the fulfillment of a contract with you, as well as our legitimate interests, such as monitoring and improving the Site and protecting it against threats.

Requests for information

To contact us, please send an email to When you send us an email, we will use the data that you provide voluntarily in order to reply to your correspondence as efficiently as possible.

Your rights

Right to access

At any time, you have the right to request from us free information about the personal data we process about you. The following information will also be available to you: the purpose of the processing; the categories of the personal data concerned; where possible, the period for which the personal data will be processed, or, if that is not possible, the criteria used to determine that period; the existence of the right to request from us rectification or erasure of personal data concerning you, or the restriction of processing of personal data concerning you, or the right to object to such processing; the right to submit a complaint to a supervisory authority; where the personal data have not been collected directly from you, any available information concerning the source of those data; there will also be information about automated decision-making, including profiling, and, at least in those cases, meaningful information regarding the logic involved and the significance and anticipated consequences of such processing.

Rectification right

Upon request, we will rectify inaccurate information about you without undue delay. It is your right to have incomplete personal data completed, including by providing supplementary information, in light of the purposes of the processing.

A right of erasure

It is your right to request the erasure of personal data concerning you as soon as possible, and we will be obligated to erase personal data without undue delay when required by law, including:
  • It is no longer necessary to collect or otherwise process the personal data for the purposes for which they were collected;
  • The processing of the data no longer has a legal basis;
  • It is your objection to the processing and there are no overriding legitimate grounds for the processing;
  • There has been an unlawful processing of personal data;
  • In accordance with the applicable laws to which we are subject, we are required to erase the personal data.

Right to restriction of processing

It is your right to request from us a restriction of processing if one of the following applies to you:
  • It is contested by you that the personal data is accurate, for a period of time that allows us to verify the accuracy of the personal data;
  • As a result, you oppose the erasure of the personal data and instead request a restriction on their use;
  • There is no longer a need for the personal data to be processed, but they are required by you for the establishment, exercise, or defense of legal claims.
  • In accordance with applicable law, you have objected to the processing of your personal information.

Objection rights

It is your right at any time to object to the processing of personal data relating to you, based on grounds relating to your particular situation. When an objection is made, we will no longer process the personal data unless we can demonstrate reasonable grounds for the processing, which override your interests, rights, and freedoms, or for the establishment, exercise, or defense of legal claims.

Withdrawal of consent for data protection

Any time you wish to withdraw your consent for the processing of your personal data, you may do so. In turn, the Company reserves the right to terminate your access to the Site and Services at any time and for any reason.

Transfers abroad

In order to facilitate the processing of your personal data and the external access of services provided by those third parties, such as to jurisdictions which do not provide the same level of data protection as the EU/EEA/UK, we are entitled to transfer your data outside the EU/EEA/UK. Whenever possible, we ensure that such transfers are subject to appropriate safeguards. They are responsible for protecting the privacy of personal data in the same manner as we are. To ensure that applicable laws are followed, we carefully select the processors.

Keeping data secure

In order to protect your personal information, we have implemented appropriate technical and organizational security measures. As technology advances, our security measures are continually improved.
It is important to note that data transmissions over the Internet (e.g. communication by email) are generally not secure, and we are not responsible for the privacy of data sent to us over the Internet. It is not technically possible to provide absolute protection. These guidelines do not apply to third party websites and the corresponding links provided on the Site. These are not subject to our responsibility or liability.

Processed data duration

Unless otherwise required by law, we will process your personal data only for as long as necessary for the purpose for which it was collected. Data will be deleted after the period has expired.

Modifications to this policy

Any amendments to this Privacy Policy will be posted on this Site along with the effective date of the amendment. As published on the Site, the current version of the Privacy Policy applies.

Inconsistency or conflict

There shall be no conflict or inconsistency between the terms and provisions of this Privacy Policy and any non-English translation thereof.


If you have any questions, comments, or concerns about our Privacy Policy or if you have any requests, please feel free to contact us by email at